CiiRUS Help Center

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Submit an online help request here by signing into your CiiRUS Help Center account.

'CiiRUS One' User Guide

Learn how to use all the features of the new CiiRUS One web-based system by following detailed instructions.

Research here

Need some help? No problem! Check out our FAQs for each module and find your answers.

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Learn how to use the system effectively and efficiently with our complimentary and continuous training and education sessions.

Discover Here!

Learn about the future plans of CiiRUS by exploring the upcoming new features and sharing your system ideas and feedback.

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CiiRUS Software Terms and Vocabulary
Term Definition Interface The layout and/or design of the interactive elements of a computer program that al...
Contacting the CiiRUS Support Team?
Read on for detailed information about how to get in touch with the CiiRUS Software Support Team. ...
Submitting a Support Ticket Online?
With the use of our ticketing system, your question is tracked and can be escalated to the correct d...
How to view my existing support cases?
To monitor and access your current and past requests, you can use the CiiRUS Help Center. ...
Create or Access my CiiRUS Help Center Account
You might already have an account if you have reached out to the CiiRUS Support Team in the past. Creating a Ci...