How can we help?

Submitting a support ticket online?

  • Updated

With the use of our ticketing system, your question is tracked and can be escalated to the correct department if needed.

Please fill out the form with all of the relevant information, and if applicable, please provide screenshots and the necessary steps, as this can help the team really investigate your question or issue.

To submit a support ticket, please click here.

See a detailed video tutorial below:

To view and track your support requests, refer to the "How to view my existing support cases?" manual for further instructions.

To access or create your CiiRUS Help Center account refer to "Create or Access my CiiRUS Help Center Account".

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