After submitting a ticket to the Help Desk, previously submitted tickets can be viewed and tracked by creating an account.
To access the Help Desk, please click here.
To create an account,
- Click on "Sign In" in the top right menu
- Click "Sign up"
- Enter your full name and email
- Click "Sign up"

After signing up, please check your inbox for an email from the CiiRUS Support Team which contains a link to proceed with the account setup and allows you to create a password.
Once completed, to login to view previously submitted tickets, click on the dropdown under your account name, and click "My activities."
To submit a new ticket, please click on "Submit a request."
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