| Term | Definition |
|---|---|
| Interface | The layout and/or design of the interactive elements of a computer program that allows the user to interact with the system. |
| PM / MC / PMC | Person (Property Manager) or firm (Management Company or Property Management Company) charged with maintaining short term vacation homes while supplying reservations to offset property owner expenses. |
| AOA | Allocation on Arrival - the hotel style of booking by a type of unit rather than a specific one. For example, a "2-bed Condo" would represent an AOA Property. |
| Property / Unit / Home / Listing |
Various vacation property types such as, a single-family dwelling, townhome, villa or condo. |
| Tokens | Used to populate content for newsletters, templates, and custom websites. A Token is a placeholder for real data. For example, the Token “[bookingid]” would display the actual Booking ID of the selected reservation. |
| Extras | Additional items available. For example: Welcome packs, BBQ rental, Accidental Damage Insurance |
| Plain Text | Unformatted text that can easily be transferred to listing sites such as Airbnb |
| API | Application Programming Interface (API). APIs are what make it possible to move information between software’s. For CiiRUS, an API is a way of connecting our systems to other systems through a standard of data transfer. |
| XML | Customizable programming language particularly useful for information interchange between CiiRUS and third party listing sites |
| .csv, .xls, xlsx |
Typically a Microsoft Excel Spreadsheet |
| CRM | Customer Relationship Management (CRM). A system or strategy for managing client interactions, dealing with future and current customers. In CiiRUS, the CRM allows you to market to past, present and future guests. |
| Drop-down menu | A graphical control element, similar to a list box, that allows the user to choose value(s) from a list. |
| SuperSite | A second or third website that can be used for various situations. For example: A second or third website in another language, you manage a group of homes in a resort and would like a website dedicated to these homes, or you work closely with a travel agent and would like to provide a website for the agent. |
| Calendar Sync | Allows an account to distribute homes to another Property Manager that sync the calendars when a booking is placed. With calendar sync, the home is actually cloned to the Agent account. This enables the agent to have complete control of the reservation and the reservation process. |
| Channel Partners | Airbnb, VRBO, Booking.com, TripAdvisor, etc.. |
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