Software Support Alert!

Our Support Team is currently processing a high volume of support requests, so it's possible that response times for new requests will be delayed. We encourage you to submit a help request online prior to calling. If you do need to speak with us on the phone, simply request a callback on the help form and we will call you as soon a a representative is available. As always, we strive to respond to all help requests promptly, and are working to resolve all open questions that have been sent in. Thank you for your cooperation and partnership.

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  1. CiiRUS Help Center
  2. Frequently Asked Questions
  3. Website Configuration FAQ

Website Configuration FAQ

  • What are the website options?
  • Can I connect my current website to CiiRUS instead of getting a new site built?
  • Does CiiRUS host my website?
  • What is a domain? How do I connect my domain?
  • What is a SuperSite?
  • What is Calendar Sync?
  • What is a Multi-Agent Login?
  • What is an API?
  • Is the website WordPress?
  • Can I edit my website?
  • How do I login to the FTP?
  • How much are website updates?
  • How do I configure the Featured Properties?
  • How do I assign rates?
  • How do I assign a description set?
  • How do I add locations?
  • What is SEO?
  • Should I add meta-tags?
  • Should I add blog posts?
  • How do I add a new review?
  • How do I approve a new review?
  • How many properties can be shown on the search page at once?
  • How are the properties sorted on the search page? Can I change the order?
  • Can I add Custom Property Features?
  • Why is the Google Map showing an error on the property page?
  • Can I add a video to the property page?
  • What is an SSL Certificate? Do I need one?
  • Why is my website showing as "Not Secure?"
  • How often does my SSL have to be renewed?
  • Can a guest pay on my website?
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