Support is Offered 3 Ways!

Start a real time Live Chat session, submit a ticket or call us at 321-251-8020 to speak to a CiiRUS Software Support Specialist. Software Support Specialists are available: Weekdays: 9:00 AM - 5:00 PM ET Weekends: 9:00 AM - 5:00 PM ET LiveChat and Phone Support Hours: Weekdays: 10:00 AM - 4:00 PM ET

See more
 
Logo
Logo
Submit a request CiiRUS Webinar Library Sign in
Sign in
  • Submit a request
  • CiiRUS Webinar Library
CiiRUS Webinars
Development Roadmap
  1. CiiRUS Help Center
  2. Frequently Asked Questions
  3. Channel Manager FAQ

Channel Manager FAQ

  • How do I connect a new property to Vrbo?
  • How do I de-activate a property on Vrbo?
  • Who collects payment from the guest on Vrbo?
  • How do I cancel a Vrbo booking?
  • How do I modify the dates of a Vrbo booking?
  • What's the process to move a Vrbo booking into a different property?
  • Why was a Vrbo booking placed as tentative?
  • What should I do if a tentative Vrbo booking was not confirmed in time?
  • What type of additional fees are supported by Vrbo?
  • Can I charge the guest a security deposit on Vrbo?
  • How do I connect a new property on Airbnb?
  • How do I de-activate a property on Airbnb?
  • What if I have multiple Airbnb accounts? Can I connect both?
  • Who collects payment from the guest on Airbnb?
  • How do I refund a guest for an Airbnb booking?
  • How do I add optional extras or an additional guest fee post-booking for Airbnb?
  • How do I cancel an Airbnb booking?
  • What type of additional fees are supported by Airbnb?
  • How do I know who remits the taxes for Airbnb bookings?
  • How do I modify the dates of an Airbnb booking?
  • What's the process to move an Airbnb booking into a different property?
  • Can I charge the guest a security deposit on Airbnb?
  • Is CiiRUS fully integrated to Booking.com?
  • How do I connect a new property to Booking.com?
  • How do I de-activate a property for Booking.com?
  • Who collects payment from the guest on Booking.com?
  • How do I cancel a Booking.com booking?
  • How do I modify the dates of a Booking.com booking?
  • What's the process to move a Booking.com booking into another property?
  • What type of additional fees are supported by Booking.com?
  • Next ›
  • Last »
CiiRUS Webinars
Development Roadmap
Copyright © 2022 All Rights Reserved. CiiRUS Inc.